Terms of service
Welcome to Moss! Before you proceed to browse or make a purchase on our website, we kindly request that you carefully review the following Terms and Conditions. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our website.
1. Use of the Website:
The content and materials provided on our website are for general information and use only. It is subject to change without notice. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
2. Product Information:
We strive to provide accurate product information, including descriptions, images, and pricing. However, we do not warrant that such information is error-free or complete. Colors and textures of the rugs shown on the website may vary slightly from the actual product due to differences in screens and manufacturing processes.
3. Ordering and Payment:
By placing an order on our website, you are making an offer to purchase the selected product(s) under these Terms and Conditions. All orders are subject to acceptance and availability. We reserve the right to decline or cancel an order for any reason, including but not limited to the unavailability of products or errors in pricing or product information. Payment is required at the time of placing an order. We accept [list acceptable payment methods, e.g., credit cards, PayPal, etc.].
4. Shipping and Delivery:
Shipping times and delivery estimates may vary depending on your location and product availability. While we make every effort to ensure timely delivery, we shall not be liable for any delays caused by third-party carriers or events beyond our control.
5. Returns and Refunds:
We take pride in the quality of our rugs. If you are not satisfied with your purchase, you may return it within 5 days from the delivery date for a refund or exchange, subject to our Return Policy. Returned rugs must be in their original condition, unused, and in the weather-safe packaging.
6. Intellectual Property:
All content and materials on this website, including but not limited to text, images, graphics, logos, and designs, are the property of Moss or its licensors and are protected by intellectual property laws. You may not reproduce, modify, distribute, or use any of our intellectual property without our prior written consent.
7. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use and protect your personal information.
8. Changes to Terms and Conditions:
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on the website. Your continued use of the website after any modifications signify your acceptance of the revised terms.
9. Governing Law:
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
10. Contact Us:
If you have any questions or concerns regarding these Terms and Conditions, please contact us at maitri@mossconcept.in.
Thank you for choosing Moss. We hope you enjoy your shopping experience with us!